Effective Ways to Fix the [pii_email_ed091850a13867385bea] Error

Microsoft Outlook is a great application for sending emails. If you are an Outlook user for some time, you might have already faced the pii email error issue. Don’t worry. You are not the only one facing this problem. Many MS Outlook users have reported facing the same irritating issue. In fact, it is among the most common problems users encounter while using MS Outlook. You may know that MS Outlook is adding more features with each passing year. Its overall security is also seeing a boost. That means hackers can’t easily break into your account and cause mayhem. That doesn’t signify that Outlook has become foolproof, though. It is evident in flaws like the pii email error. This article seeks to inform you about ways to fix this issue with ease and efficacy.

How to fix the [pii_email_ed091850a13867385bea] error?

Before we dig deep and find solutions to the problem in concern, you got to know what it is.

What does the [pii_email_ed091850a13867385bea] error signify?

The “pii” of this error code means “personal data.” As you may already know, this data is a way by which the machine identifies a user. Typically, you are more likely to get such an error message while sending/receiving emails via your MS Outlook app.

Times when the [pii_email_ed091850a13867385bea] error occurs

  • You may get this error message when you send a message or email to someone.
  • You may get this error after installing the MS Outlook software on your PC.
  • This message may also appear when you try to install an update to your Outlook application.
  • Lastly, the error message may show up while doing multitasking or signing in to numerous MS Outlook accounts. Especially, if you fail to clear the cache memory beforehand.

Now that you’re aware of moments when the error message might appear, let’s proceed to the main part. That is, the methods to solve the error.

Proven methods to fix the pii email issue

Delete all cache and cookies from the browser you’re using

As mentioned already, the error message may appear while trying to log in to multiple Outlook accounts without clearing the cache. So, you may resort to clearing all cache and cookies from your browser to fix the issue. For that purpose, sign out from all your MS Outlook accounts, and clear cache and cookies. Once done, sign in again to all your accounts. If the problem still persists, you may try using only one account. Sometimes trying to sign in to multiple accounts is the main culprit. Logging in to only a single Outlook account may solve your predicament. If it doesn’t solve your issue, you may try the next tip.

Utilize the Microsoft Outlook Auto Repair tool

Another thing you can do to resolve your problem is to utilize the Microsoft Outlook Auto Repair tool. Many users have reported solving the problem with the help of this amazing tool. Sometimes the error occurs due to your Outlook and other mail accounts clashing with one another. In such cases, the users may use the Microsoft Outlook Auto Repair tool to fix the problem. However, remember that the feature is only available in the newer editions of Outlook. Thus, make sure that your Outlook app is updated. After running and letting the tool do its work, you might get a positive result.

Buy the original Outlook software

Sometimes the pii email error may be linked to the software itself. So, what you can do here is to opt for the official Outlook app. In case you have a pirated version of the app, uninstall it right away. Then, go to the official site and buy the genuine software. Doing so may solve your problem.

Try uninstalling the software

The error also occurs when users fail to renew their MS Outlook app often. The Outlook app needs constant modifications to keep performing right. The error may also appear to those who are using the app and not the web edition. With each new modification, your Outlook app becomes more flawless and perfect. If the app is not taking updates over the existing version, uninstall it completely. Then, find the latest version of the app and install it. If you want to use the Web edition, you can do that too. In that case, permanently remove the Outlook app from your PC, and instead, use the web version using your browser. If it too fails to solve your issue, you might have to seek professional help.

Contact the support team of Microsoft

If everything else bites the dust, you might have to contact the Microsoft support team. Tell them your issue directly. Tell them everything in detail. They might be able to guide you right to resolve your complication.


Why does the [pii_email_ed091850a13867385bea] error happen?

The error may happen due to many reasons. Maybe you are using an old version of MS Outlook. Or, maybe you’re trying to sign in to multiple accounts without clearing the cache. Or, maybe you have not purchased the original software and are using a pirated one. The list is big. So, make sure you try all the tips mentioned here one by one and see what works. Because mostly, it is hard to determine the cause of the reason.

What is meant by PII?

The PII signifies your personal data. These are data through which your machine can recognize you or any other user. Your PII includes your full name, bank account details, passport number, etc.

What Windows version displays the Outlook email problem?

This particular PII problem in Outlook mainly appears in Windows 10. Nonetheless, it may also show up in other Windows editions such as 7 or 8.


Now that you have learned to resolve the [pii_email_ed091850a13867385bea] error, you can put your knowledge to the test. Just follow all the methods stated in the article and you will solve the problem quickly and efficiently. All the best!

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