Customer expectations are changing at a very fast pace. This is why retailers are also on their toes looking for new technology to take the customer experience to the next level. One of the latest additions to the already growing digital tools available for businesspersons is the retail point of sale system. The system started as stationary units in restaurants but has evolved into mobile units that have made the whole selling process quick, easy, and convenient.
The development of mobile devices introduced consumers to one-click shopping and information gathering. However, there are those that still cherish the experience of the brick-and-mortar shopping experience. Retailers understand that consumers are tech savvy and have therefore embraced the NCR Counterpoint Retail POS to facilitate fast service, quick payment, and exceptional support systems. Here is the direction the system is taking.
Getting Items from Other Stores
The latest POS systems are expected to have a provision for getting goods from outside the store. If the item the customer needs is not available in stock, the sales associate can check for it within the other branches. This will be possible with a few swipes of the finger. After that, a message can be sent to the locations and have the item sent over to the store. This means that as a retailer, you won’t lose out on any order and you can end up having loyal customers.
Monitor Your Inventory
Another feature that retailers need to look forward to is the ability to give staff the permission to order products, perform markdowns, transfer inventory as well as make corrections, post information about inventory received from vendors, and provide information about products. You will be able to view all the information pertaining a product since the first batch arrived until the last unit left the shelves.
This feature will help you monitor the movement of items in your store, boost sales, and make sure you know when to call for another consignment of items. You will also enhance the experience of your customers, which gives you an edge over your competitors.
Enjoy Advanced Analytics
Previously you had to rummage through hundreds of records to create a report on the consumer behavior. Well, with the latest mobile retail point of sale, you will have access to customer data. This will include information about the buying patterns, recent purchases, personal preferences, and more. This data is vital to you because you get to come up with a way to customize the shopping experience of your shoppers. You also have the facts to determine what the market wants and what they don’t need. This can lead to inter-store transfers to maximize on sales.
As a retailer, you need to make sure you move along with the trends in the market. One of the latest trends that is making life easier is the point of sale system. This system allows you to access enhanced analytics, allow for item orders, track inventory, and provide ease of payment for your customers. All these are aimed at making life easier for you and making sure you have repeat visits from your customers.